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Hightower Disaster Restoration has been serving Connecticut homeowners and businesses since 1983, and in that time, we’ve built up a reputation we are proud of. If your property has ever needed cleanup after a natural disaster or an accident, or has posed a health risk, then you know how stressful it can be. We do everything in our power to complete the job successfully, giving you a concierge-style service from start to finish.
Hear from the people and the stories that detail how our damage restoration and remediation services helped bring their property to a full recovery.
We Listen to the Feedback
Every time a review comes in, we read it, analyze it, and interpret it as actionable data. The same precision we bring to the job is the same excellence we employ in all areas of our business.
Our consumer reviews show a distinct pattern: customers remember how they felt during a restoration project as much as they remember the outcome. Clear communication, a team that showed up prepared, and a process that didn’t add to an already overwhelming situation – those are the qualities people mention most.
Hightower Disaster Restoration has been able to operate with such high marks due to the strict safety and efficacy standards we uphold, as outlined by the Environmental Protection Agency (EPA) and the Institute of Inspection Cleaning and Restoration Certification (IICRC).
We bake a work guarantee right into every project, because we are that confident about what we deliver to the beautiful establishments here in Connecticut that we wish to preserve.
Highly Skilled and Trained Technicians
We don’t hire subcontractors for any job we take on. Every remediation technician who arrives at your property is a Hightower Disaster Restoration employee, trained to our standards and accountable to us directly. That consistency shows up in the reviews, where customers frequently remark on the professionalism of staff who’ve been with the company for years.
It also means we take full responsibility for all work orders. When every person on your project reports directly to us, our standards aren’t interpreted differently from one job to the next. You’re working with a team that answers to Hightower Disaster Restoration at every stage, not a rotation of outside workers with varying training and different expectations.
Concierge Style Care
One of the most common stressors after a disaster isn’t the damage itself. It’s the paperwork, the phone calls, and the back-and-forth with insurance adjusters during a time when most people already have more than they can handle. Hightower Disaster Restoration coordinates with your insurance on your behalf, so you can focus on getting your home or business back to normal.
All of our customers enjoy a free inspection. You are prepped and prepared with the full project scope before any decisions are made. From there, you’ll have a single point of contact throughout the project, someone from Hightower Disaster Restoration who knows your job, knows the timeline, and is reachable any time you have a question.
Get in Touch With Hightower Disaster Restoration
We’re available 24/7/365 for any emergency restoration services (fire, smoke, and water damage) across Connecticut. Call us now for an immediate response, or schedule your free inspection for any other remediation service, and we’ll reach out quickly.
No matter what you’re dealing with, Hightower Disaster Restoration guarantees to restore your property with the same high-level quality and customer service we’ve been giving the community for more than four decades.